How We Grade Condition

Every item is inspected, graded and photographed by hand in Bremen, Indiana. If we notice it, we write it down.

The grades

• New — Unused and sealed in the original packaging. The box may show some shelf wear.
• Open Box — Opened, but unused or barely used and complete with every part. We've checked inside the box.
• Like New — Lightly used with no visible wear. Works like new; the original box or packaging may be missing.
• Good — Used and fully working, with light cosmetic wear such as small scuffs or scratches, shown in the photos.
• Fair — Used and working, with obvious wear or a missing non-essential piece. Every flaw is listed and photographed.
• For Parts / Not Working — Not fully working or missing key parts. Sold as-is for repair or parts; returns only if we described it wrong.

What else to know

• "Tested" means we powered it on and checked its main functions. It does not mean lab-tested or a battery-capacity test. If we couldn't test it (no battery, needs a subscription, needs a vehicle), the notes say so.
• Condition notes beat the grade. If the notes on a listing say "box damaged, item sealed", that's the whole story.
• Manufacturer warranty may not apply to open-box or used items. Our 14-day return window covers anything that isn't as described.
• Recalls. We check every item against U.S. product recalls before listing.

How we price

"Retail (new)" is what the same item costs new at major U.S. stores today. We check several stores and use the price they agree on, not the manufacturer's list price. Our price is lower because this unit is overstock, open box or a customer return, graded honestly.

Not sure about a grade? Ask before you buy. Reply to any email or use the contact page, and Gaige will check the actual item.