FAQ

Where do your products come from?

Overstock and customer returns from major U.S. retailers. We buy them in bulk, then inspect, grade and photograph each item ourselves.

Is "Retail (new)" a real price?

Yes. It's what several major U.S. stores charge for the same item new today. If we can't verify it, we don't show a comparison at all.

What does "Open Box" mean?

Opened, but unused or barely used and complete with every part. We've checked inside the box. See the full condition guide.

How fast do you ship?

Within 3 business days of your order, flat rate by package size. Tracking is emailed when it ships. Details on Shipping & Returns.

Can I pick up my order?

Yes — free pickup in Bremen, Indiana, by appointment. Choose "Local pickup" at checkout and we'll email you when it's ready.

Can I return something?

Yes, within 14 days. If it isn't as described, we pay the return shipping.

Do you charge sales tax?

Indiana's 7% sales tax on orders picked up in Bremen or shipped to Indiana. Other states: none at this time.

Still have a question?

Use the contact page. A real person answers, usually the same day.